Zoe Yin Design Thinking

Learning experience and design thinking of Master of Design for services in DJCAD


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Idea of ID token-13.05.16

idea-keyandphone-0516-2

In the book Hidden in Plain Sight, Jan Chipchase said “the most common carried objects around the world” is “keys, money and mobile phone“. Therefore I come up the ideas that the token for IDM could be with the keys or mobile phones because other kinds of wearables may cause users stressful to remember to take with every time.


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For security, users want a little more cumbersome mobile payment

Talking about mobile payment, on one side, it fits the trend that more and more people choose mobile devices rather than PCs to interact online, but one the other side, because of the characteristics of mobile devices, more payment companies are trying to cut down the process and steps for easier user-experience(example as Square), and this causes users worry about the security issue of payment with mobile devices.

Square(Square)

According to recent UK research conducted by the Auriemma Consulting Group (ACG). Improving the perceived security of both smartphones and mobile payments devices is essential to increase consumer adoption levels. This research report also says that 35% of consumers would also be interested in customizing their mobile security based on the amount of the purchase. These consumers would expect and welcome additional security for larger purchases and have simplified process for small amount of

This could be an useful insight for my project. While considering both security & privacy needs and user-friendly experience, maybe help user customize the operation according to different security levels will help solve the balance problem. And it also fits users’ requirement to keep some extend control of identity management.

(This article also make reference to Chinese online article here)


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Wearables are poised to disrupt our lives?

(Fjord Kitchen SF: When Will Wearables Go Mainstream?)

Here is an article about Fjord’s brainstroming session on wearables recently. It highlights seven reasons why wearables are poised to disrupt our lives from the conversations. The first one is “The smartphone’s novelty has worn off, and people want new toys.” Quite true, I agree. If the technology and market is ready for wearables, then why don’t we have a try? However, further effects should be considered to keep wearables making our life bigger information and digital identity mess.

metawatch

After the article above, I move more on Fjord’s websites, here are three more articles about wearables:

1) Making the wearable tech revolution a reality

  • As technology meets and to some extent fuses with our bodies, new challenges arise – and many of them are not merely about technology; they are about people.
  • “product strategists must embrace a human-centric approach to design — the person is the focus of innovation, not the device.” (Sarah Rotman Epps-Smart Body, Smart World)

2) Fjord Kitchen: When will wearables go mainstream?

3) Fjord Kitchen SF: making wearable tech go big

  • More and more people begin to see the value in measuring and understanding their own data;
  • Companies creating wearables need to understand how to design products and services that help us to achieve our goals, contributing to our experience rather than distracting us from it.

 

 


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More and more mobile devices

iwatch2

Cisco has published its Global Mobile Data Traffic Forecast. It says the total number of mobile devices within five years will be more than the total population, and 2013 will be the critical point. Today I also find news saying that Apple are testing iOS running on smart watches. From all these news there is a obvious trend of possibility of expanding mobile devices, especially relates to wearable smart devices.

If people start to have more and more mobile devices then what the identity management will look like? Our mainly problem of dealing with individuals getting access to networks may turns to tokens such as watches. Like when I use laptop or iPad, I prefer to let the devices remember all my frequent accounts and passwords and just add passwords for those devices. Therefore maybe in the near future, my big problem of identity management is to remember all the passwords for my various mobile devices.